Privacy Policy
Last Updated: January 25, 2025
Qatar Adventures ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website qabikeadventure.com and use our services.
1. Information We Collect
1.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register on our website
- Book tours or services
- Subscribe to our newsletter
- Contact us through forms or email
- Participate in surveys or promotions
This information may include:
- Full name
- Email address
- Phone number
- Mailing address
- Payment information
- Passport details (for certain tours)
- Emergency contact information
- Dietary restrictions or special requirements
1.2 Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Operating system
- Referring URLs
- Pages viewed and time spent
- Click patterns and navigation paths
- Cookies and similar tracking technologies
2. How We Use Your Information
We use collected information for various purposes:
2.1 Service Delivery
- Process and fulfill your bookings
- Arrange tour logistics and accommodations
- Provide customer support
- Send booking confirmations and updates
- Communicate important trip information
2.2 Business Operations
- Improve our services and user experience
- Analyze website usage and trends
- Develop new tours and offerings
- Conduct market research
- Prevent fraud and enhance security
2.3 Marketing and Communications
- Send promotional materials and special offers
- Newsletter distribution
- Survey participation requests
- Event invitations
- Personalized recommendations
3. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience:
3.1 Types of Cookies We Use
- Essential Cookies: Necessary for website functionality
- Analytics Cookies: Help us understand how visitors use our site
- Marketing Cookies: Used for targeted advertising
- Preference Cookies: Remember your settings and preferences
3.2 Managing Cookies
You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some website features.
4. Information Sharing and Disclosure
4.1 Service Providers
We may share your information with third-party service providers who assist us in:
- Payment processing
- Email delivery services
- Website hosting and maintenance
- Analytics and marketing services
- Customer relationship management
- Tour operators and accommodation providers
4.2 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
4.3 Legal Requirements
We may disclose your information when required by law or to:
- Comply with legal obligations
- Respond to government requests
- Protect our rights and property
- Prevent fraud or illegal activities
- Ensure user safety
5. Data Security
We implement appropriate security measures to protect your information:
- SSL encryption for data transmission
- Secure payment processing systems
- Regular security audits and updates
- Access controls and authentication
- Employee training on data protection
- Secure data storage facilities
However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your information.
6. Your Privacy Rights
6.1 Access and Correction
You have the right to:
- Access your personal information
- Request corrections to inaccurate data
- Update your information
- Request data portability
6.2 Opt-Out Rights
You may opt-out of:
- Marketing communications (via unsubscribe links)
- Cookie tracking (via browser settings)
- Data collection for analytics
6.3 Data Deletion
You may request deletion of your personal information, subject to:
- Legal retention requirements
- Legitimate business purposes
- Ongoing contractual obligations
7. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect information from children. If you believe we have inadvertently collected such information, please contact us immediately.
8. International Data Transfers
Your information may be transferred to and processed in countries outside Qatar. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
10. Social Media
Our website may include social media features. These features may collect your IP address and set cookies. Your interactions with these features are governed by the privacy policies of the respective social media companies.
11. Data Retention
We retain your information for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
- Maintain business records
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by:
- Posting the updated policy on our website
- Updating the "Last Updated" date
- Sending email notifications for material changes
Your continued use of our services after changes constitutes acceptance of the updated policy.
13. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected
- Right to delete personal information
- Right to opt-out of sale of personal information
- Right to non-discrimination for exercising privacy rights
14. European Privacy Rights (GDPR)
If you are in the European Economic Area, you have rights under the General Data Protection Regulation (GDPR):
- Right to access
- Right to rectification
- Right to erasure
- Right to restrict processing
- Right to data portability
- Right to object
- Rights related to automated decision-making
15. Consent
By using our website and services, you consent to this Privacy Policy and agree to its terms.
Effective Date: This Privacy Policy is effective as of January 25, 2025.